1. Knowing what our customers want through clear open communication
2. Constantly developing our skills and capabilities through training and other forms of
education
3. Making continuous improvement an integral part of our everyday work
4. Ensure our policies and processes align with our objectives and are always current with the
needs of the current environment
5. Ensure our employees are actively involved in the development and improvement of our
processes and procedures
6. Make each employee aware of how their job helps the organization achieve its quality objectives

This Quality Policy governs our day-to-day operations to ensure quality and is communicated and implemented throughout our organisation. Our Quality Policy is made available as a stand-alone document.